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Customer Service

Customer Service

Product Recalls

3912 Recall
3912 Recall
3912 Recall

Radio Flyer has 100 years of history in producing safe, quality products that families can trust.

As parents first, we take the safety of children very seriously. Radio Flyer has worked closely with the CPSC to issue the voluntary recall of the eWagon (model #3912).

Please confirm that you own this wagon by locating the model number on the warning label attached to the handle of the wagon.

Please click here to begin the refund process.

If you have any questions please contact us directly at 1-800-621-7613.

To see the CPSC press release click here.

To see additional recall information click here.

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