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Scoot 'N Zoom (Model #711) Refund Instructions

  • Check the bottom of your Scoot 'N Zoom. If you find the model number 711 and it does NOT have a yellow UPC sticker, please proceed.
  • Remove all 4 caster wheels from Model #711 (all 4 MUST be returned to process your refund).
  • Fill out the below form and submit to receive the recall packet in the mail. This will include instructions for returning the wheels.
  • Upon receiving your returned wheels along with the completed form, we will issue a check in the amount of $20.00 USD.
  • Once you receive your refund, discontinue use of the toy, and discard it in accordance with local recycling standards.

Questions? Contact customer service at 1-800-621-7613 or custserv@radioflyer.com.

* Note if you do not receive your packet via mail within 14 business days, please resubmit the form below.