Scoot 'N Zoom (Model #711) Refund Instructions
- Check the bottom of your Scoot 'N Zoom. If you find the model number 711 and it does NOT have a yellow UPC sticker, please proceed.
- Remove all 4 caster wheels from Model #711 (all 4 MUST be returned to process your refund).
- Fill out the below form and submit to receive the recall packet in the mail. This will include instructions for returning the wheels.
- Upon receiving your returned wheels along with the completed form, we will issue a check in the amount of $20.00 USD.
- Once you receive your refund, discontinue use of the toy, and discard it in accordance with local recycling standards.
Questions? Contact customer service at 1-800-621-7613 or custserv@radioflyer.com.
* Note if you do not receive your packet via mail within 14 business days, please resubmit the form below.