Electric Vehicles Troubleshooting Guide

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Guide 1

Model #903 & #904

Guide 2

Model #906

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All Guidelines Battery Guidelines Vehicle Care
Safety Guidelines Troubleshooting  

Troubleshooting

Vehicle Does Not Run Or Suddenly Stops

Undercharged battery

Charge the battery. Battery should be charged before first use. After every use, recharge the battery until the LED light turns from RED to GREEN. Never charge the battery longer than 18 hours.
 
Check battery connections during charging. Check all wires and connectors. Make sure that they are connected properly. See assembly steps 9 and 23.
 
Make sure wall outlet power is “ON.”

Charger is not working

Ensure that the LED light on the charger is RED while charging. Contact Radio Flyer Customer Service if LED light is not on.

Tripped Thermal Fuse/Switch

Thermal switch may have tripped because the vehicle was overloaded or the driving conditions were too severe. Once the switch/fuse has tripped, release the button on the handlebar and wait 15 seconds before operating the vehicle again. To avoid tripping the fuse, do not overload the vehicle by exceeding the 86.0 lb (39.0 kg) maximum weight capacity. Do not pull anything behind the vehicle or drive up hills as it will trip the fuse. Do not run into fixed objects, which can cause the wheels to stop spinning and ultimately trip the fuse.

Loose Wire/Connector

Check all wires and connectors. Make sure that they are connected properly. See assembly steps 9 and 23.

Old Battery

The 6V battery is rated for 1 year of use. Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service for replacement parts.

Electrical switch damage

The electrical switch may have become corroded due to water or moisture. Contact Radio Flyer Customer Service and provide pictures of damaged components.

Defective Motor

Contact Radio Flyer Customer Service for additional trouble shooting.

Short Run Time (Less than 35 Minutes)

Undercharged battery

Charge the battery. Battery should be charged before first use. After every use, recharge the battery until the LED light turns from RED to GREEN. Never charge the battery longer than 18 hours.
 
Check battery connections during charging. Check all wires and connectors. Make sure that they are connected properly. See assembly steps 9 and 23.
 
Make sure wall outlet power is “ON.”

Overcharged Battery

The battery should not be charged for more than 18 hours. Charging for periods greater than 18 hours can cause damage to the battery life.

Old Battery

The 6V battery is rated for 1 year of use. Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service for replacement parts.

Vehicle is Running Slow

Vehicle is Overloaded

Maximum weight capacity = 86.0 lb (39.0 kg). Overloading the vehicle will cause lower speeds.

Driving Conditions Are Too Severe

Driving on hard level ground is preferred. Driving on an incline will decrease the speed of the vehicle.

Undercharged battery

Charge the battery. Battery should be charged before first use. After every use, recharge the battery until the LED light turns from RED to GREEN. Never charge the battery longer than 18 hours.
 
Check battery connections during charging. Check all wires and connectors. Make sure that they are connected properly. See assembly steps 9 and 23.
 
Make sure wall outlet power is “ON.”

Old Battery

The 6V battery is rated for 1 year of use. Improper care and charging may lead to a shorter battery life. Please contact Radio Flyer customer service for replacement parts.

Vehicle Won’t Run When the Button is Depressed

Loose Wire/Connector

Check all wires and connectors. Make sure that they are connected properly. See assembly steps 9 and 23.

Defective Motor

Contact Radio Flyer Customer Service for additional trouble shooting.

Loud Noise Produced When Driving

Broken Gearbox

Call Radio Flyer Customer Service for additional support.

Defective Wheel

Call Radio Flyer Customer Service for additional support.