Customer Service

Customer Service

Product Recalls

711 Recall   Radio Flyer has 96 years of history in producing safe, quality products that families can trust.

As parents first, we take the safety of children very seriously. Radio Flyer has worked closely with the CPSC to issue the safety recall of the Scoot 'n Zoom (model #711).

If you have a yellow UPC code on the bottom of your unit, your unit is not affected by this recall.

Please click here to begin the refund process.

If you have any questions please contact us directly at 1-800-621-7613.

To see the CPSC press release click here.
Recall Information