Customer Service

Customer Service


How May We Help You Today?


Please check our FAQ's for the quickest answers to your questions. If you need to order a replacement part, please visit our replacement parts site.

If you still need personal assistance with Radio Flyer products or have general questions, please contact us by one of the options below:

Click here to check the status of your order. No account required.

E-Mail:

Contact Us

Phone:

1.800.621.7613

(Please Note: Customer Service is available Monday - Friday 8:00am to 5:00pm CST.)

Mail:

Radio Flyer Inc. | 6515 West Grand Avenue | Chicago, Illinois 60707

Europe

Austria

Phone: +43 1 99 460 6770

Belgium

Phone: +32 50 89 23 04

Denmark

Phone: +45 36 71 36 05

Finland

Phone: 09 2510 7135

France

Phone: 01 73 07 17 73

Germany

Phone: +49 (0) 201-894-5020

Italy

Phone: +39 0200624994

Netherlands

Phone: +31 (0)20 - 894 9173

Switzerland

Phone: 0041(0) 61 204 48 95

Sweden

Phone: +4640 699 2526

United Kingdom

Phone: 01494 616014

Asia

China

Email: cs@uzonetc.com Phone: 021-67658206

Hong Kong

Email: cs@uzonetc.com Phone: +86-21-67658206

South Korea

Email: cs@uzone.co.kr Phone: 02-514-3383


 
Warranty Parts

Warranty Replacement Parts

If you recently purchased a Radio Flyer product and received a defective part or missing a part , please complete our parts order form.

View the Form
Survey

Customer Satisfaction Survey

If you have a moment, we invite you to take an online survey about our customer service. The feedback we receive from our customers is very important to us.

View the Survey
Helful Hints

Helpful Hints

Check for helpful tips for easier customer assembly.

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FAQs

FAQ's

Check here first for frequently asked questions about Radio Flyer.

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Electric Vehicles Troubleshooting Guide

Electric Vehicles Troubleshooting Guide

Check here guidelines and troubleshooting tips for Radio Flyer Electric Vehicles.

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Product Recalls

Product Recalls

Check any product recalls.

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